Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.

Domestic Shipping (Canada)

  • Standard Shipping: Free on orders over $75 CAD
  • Standard Shipping: $12 CAD on orders under $75 CAD
  • Express Shipping: $20 CAD

United States

  • Standard International: Free on orders over $100 CAD
  • Standard International: Starting from $7.90 CAD (weight-based)
  • Express International: $34.90 CAD

International Shipping We ship to over 26 countries worldwide. Rates are calculated at checkout based on your location and order weight.

Delivery Times Delivery times vary by destination and are estimates only. Delays may occur due to customs or carrier issues outside our control.

Questions? Contact us at info@velrasleep.com for any shipping inquiries.